School Policies

 

 

Schools have hundreds of policies in order to run well - there are too many to include here. Below are our school level policies, our Trust level policies and our trust financial information. Please do not hesitate to contact us regarding any specific request or query. This  includes a request for a paper copy of a policy, or to find out about a policy which is not included here, or on our Trust site - we will be glad to assist.

Please click here to view all Lingfield Education Trust Financial Infromation:

This includes the statutory annual accounts information

Complaints


Whilst our complaints procedures are agreed at Trust level, and are consistent across all off our schools, the policy is rooted in school level contact and support at the earliest stages of a complaint or concern. The aim of this policy is to ensure that a concern or complaint by a parent/carer or member of the public is managed sympathetically, efficiently, at the appropriate level and resolved as soon as possible. Most concerns, where a parent/carer seeks intervention, reconsideration or some other action to be taken, can be resolved informally. As such, parents/carers should raise the concern initially with the Class Teacher, Assistant Headteacher or Executive Headteacher in the first instance as a 'stage 1' complaint. Should the complaint not be resolved, then the complaint progresses to 'stage 2', with greater involvement of the Trust. The full complaints policy and processes can be found on our Trust policy page, here

Mount Pleasant Primary School​

Newton Lane

Darlington

Co. Durham

DL3 9HE

Lingfield Education Trust DPO

cbracken@lingfieldeducationtrust.com

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Tel: 01325 244 950

Email: admin@mountpleasant.darlington.sch.uk